It’s enough to make you want to tear your hair out, if you had any. An hour on the phone trying to get BT to sort out my on-line account very nearly drove me to a straightjacket. I’ll spare you the details but by the end I was nearly ready for that nurse to take me away.
Is there anything else I can help you with?
Try getting them to commit to running a broadband cable to a house that hasn’t been built yet – it makes sense to dig the ditch before you put down any driveway/paving but nooooo…..!
Good job they aren’t in medicine.
The CheeseBergens have a song called Customer Service Tirade. I’m sure I can relate.
I can indeed, though I do feel very sorry for the poor chaps who have to answer the phones, when we get through!
And would yourself like to complete a short survey at the end of this call…?
Press 1 for satisfies and 10 for apoplectic with rage?