I suppose I could be called this after my week with BT trying to fathom out why they have been charging me a different amount to what they said they would. There I was with a printed sheet telling me what to expect and then the bloke on the phone telling me to refer to an email that said something quite different. I offered to email him a copy of the printed sheet, but he said that would not be necessary as the amount quoted on the email was the correct figure. I suspect that my expression resembled this one, but with less hair.

And I’m normally such a happy chap.